When you’re in the healthcare industry, it can be easy to feel like there’s nothing you don’t know about software development. However, there are some surprising things that many people in the healthcare industry don’t know about healthcare software development company and some not-so-surprising trends that continue to shape how software is used in the healthcare field. With this article, we will help you get a better understanding of how software impacts your day-to-day life and also inform you of some exciting and engaging trends you may not have been aware of!
1) Is your technology secure?
The healthcare industry is very stringent on security. Are you using technology that has not been subject to rigorous testing and approval? If you choose a company that hasn’t yet passed through all of your industry’s most rigorous testing, be prepared for some setbacks down the road. Security can take time so make sure you have it covered at all levels.
2) Does it need to be user friendly?
While designing software for healthcare facilities, you need to make sure that it is friendly enough to be used by professionals in all medical fields. Medical software is complex and has multiple options, which might confuse an average layman. Hence, keeping it simple for these users is a must. If a general practitioner or a nurse needs to interact with your application on a daily basis, it needs to be easy and clear enough for them too. This aspect of design impacts efficiency as well as productivity.
3) What should you look for when hiring a healthcare tech team?
In addition to skills and experience, there are three main areas to consider when you’re shopping for a healthcare technology company: location, company size, and ability to provide references.
4) What does HIPAA compliance really mean?
HIPAA compliance can be interpreted in many different ways. It is important to know what these interpretations are so that healthcare organizations understand their level of compliance. To start with, it is required by law for all healthcare providers to follow HIPAA guidelines if they wish to accept patients from Medicare or Medicaid or sell electronic health records (EHR) to other HIPAA-compliant entities.
5) What are the potential risks of using unsecure software?
A lot of popular software is available for use for free, but it comes with risks to your company's security. These risks include possible data loss, wasted resources and legal ramifications from fines and penalties. If you don’t want to take these chances, secure your data by using only professional-grade software.
6) Does your chosen vendor have an office in the US?
Many companies are offshore-based, so look for a vendor that has an office in your country. They should be able to offer you services in your local currency and have local staff who understand your healthcare system. If they don’t have an office in your region, choose a vendor that is at least available 24/7 via phone or email.
7) Do they regularly undergo external testing and reviews?
As with any major business decision, it’s critical to consult with third-party healthcare providers who can bring both their own perspective and experience to bear on your choices. Whether you choose a large conglomerate or an up-and-coming startup, keep in mind that getting multiple quotes will also give you a chance to compare apples to apples when it comes to vendor viability.
8) Have they ever been hacked before?
So, you finally decided to get a healthcare software for your medical facility, but are you sure your precious information is secure? Unfortunately, healthcare software has been targeted by cyber criminals more than any other industry. In fact, several big names in healthcare have been breached recently—Cerner and Stryker are just two examples. It’s important to do your research on how a company protects its clients’ data before choosing which one to go with.
9) Can they give you all the details of their previous clients?
One of the first things to inquire about is what previous clients can provide as testimonials and referrals. This will give you a sense of how reputable they are and their level of expertise in business development and software development. Getting a good idea if previous clients would hire them again or refer them to others is a great gauge of their quality, reliability, and trustworthiness.
10) How long have they been established in this industry?
According to experts, there are plenty of things that could go wrong when launching a new business. As you grow and progress, you will get more clients; so it is important to hire or engage professionals from healthcare software development services to handle these issues for you. At times, some aspects of your business will remain neglected and if left unchecked can cause serious problems down the road.